What Materials Are Used in Anais&Aimee Jewellery?
We use high-quality materials to craft our jewellery, including:
✔ 925 Sterling Silver – Durable, hypoallergenic, and timeless.
✔ 18K Gold Plated – A luxurious, long-lasting gold finish over sterling silver or brass.
✔ Freshwater Pearls – Ethically sourced, natural pearls for elegant designs.
✔ Gemstones – Genuine stones such as malachite, onyx, lapis lazuli, and more.
✔ Sustainable & Skin-Friendly Materials – Free from nickel and lead, making them safe for sensitive skin.
Is Your Jewellery Hypoallergenic?
Yes! Our 925 sterling silver and gold-plated jewellery is nickel-free and hypoallergenic, making it suitable for sensitive skin.
How Do I Care for My Jewellery?
To maintain the beauty and longevity of your jewellery:
✔ Avoid contact with water, perfumes, and lotions.
✔ Store in a dry, cool place, preferably in a jewellery pouch or box.
✔ Use a soft cloth to clean and polish regularly.
✔ Remove jewellery before swimming, showering, or exercising.
📖 Read our Jewellery Care Guide for more details.
Do You Offer Custom or Engraved Jewellery?
Currently, we do not offer custom engraving, but we are always expanding our collections! Stay updated by subscribing to our newsletter.
How Can I Find the Right Size for Rings, Bracelets, or Necklaces?
We provide detailed size guides for each jewellery piece:
✔ Necklaces – Chain length details are available on product pages.
✔ Rings – Refer to our Ring Size Guide to find your perfect fit.
✔ Bracelets – Check product descriptions for adjustable or fixed sizing.
Need help? Contact Us and we’ll assist you with sizing recommendations!
Do You Ship Internationally?
Yes! We offer worldwide shipping with reliable carriers. Estimated delivery times and costs are shown at checkout.
✔ UK Shipping: Standard & Express options available.
✔ International Shipping: Rates vary based on location.
📦 Learn more about Shipping & Delivery.
What Is Your Return & Exchange Policy?
We offer a 30-day return & exchange policy for unworn jewellery in original packaging.
✔ Hassle-free returns within 30 days
✔ Exchange for a different size or style
✔ Full refund on eligible items
🔄 Read our Returns & Refunds Policy for more details.
How Can I Track My Order?
Once your order is shipped, you will receive a tracking number via email. Use this to track your package’s progress.
How Can I Contact Customer Support?
We’re happy to help! You can reach out to us via:
📩 Email: info@anaisaimee.com
💬 Live Chat: Available on our website during business hours.
📱 Social Media: DM us on Instagram or Facebook for quick responses.
📞 Visit Our Contact Us Page for More Info.
Can I Buy Anais & Aimee Jewellery as a Gift?
Yes! Our jewellery comes beautifully packaged, ready for gifting.
✔ Gift Packaging Available – Elegant boxes and pouches included.
✔ Gift Cards – Unsure what to choose? Buy a Gift Card.
Do You Offer Discounts or Promotions?
Yes! Sign up for our newsletter to receive exclusive discounts, early access to sales, and special promotions.
💌 Join Now & Get 10% Off Your First Order!